Appointment Policy
Our office makes every attempt to remain on schedule throughout the day. We value your time and do our best to keep you from having to wait. We reserve appointments for your child according to their needs and level of cooperation. Each child is an individual, and some may require more 'tender loving care' than others. We ask for your patience and that you keep in mind that your child may be the next one needing our extra attention. As a courtesy, our office attempts to contact you for confirmation 1-2 days before your appointment. However, we do ask that parents assume responsibility for their child's appointment time. Missed appointments or short-term cancellations (within 24 hours) without proper notification can be costly and unfair to other patients who need appointments. Repeated missed appointments and short-term cancellations may be grounds for dismissal from the practice. Late arrivals cause schedule delays for those patients who arrive promptly at their appointment time. Late arrivals will be worked into the schedule if time allows or re-appointed to another day. During the school months, late afternoon appointments are in high demand. We try to honor after-school requests and ask that you help us by understanding when we need to appoint during school hours. We will gladly provide you with a school excuse for your child. Please note that a fee will be applied for no-shows, missed appointments, or short-term cancellations.
